Shipping policy

At Belgreve London, every piece is made to be worth the wait — and we believe in being straightforward about what that wait looks like.

Where Your Order Ships From Our leather goods are produced by our specialist manufacturing partners overseas and dispatched directly from their workshops. Shipping directly from the source keeps our prices honest for the quality of leather you receive — though it does mean delivery takes a little longer than a domestic parcel.

Processing Time Orders are processed and handed to the carrier within 1–3 business days.

Delivery Time Estimated delivery times:

  • United Kingdom: 8–15 business days
  • Europe: 10–18 business days
  • United States, Canada, Australia & New Zealand: 10–20 business days
  • Rest of the world: 12–25 business days

Estimates are in business days and exclude weekends and public holidays. Delivery may take a little longer during holidays or high-demand periods.

Shipping Costs Standard UK delivery is free. All delivery options and exact costs for your address are shown at checkout.

Order Tracking All orders are fully tracked. Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 2–4 days to appear while your parcel enters the carrier network.

Customs, Duties & Taxes For UK orders, applicable taxes are included at checkout — there is nothing further to pay on delivery in the vast majority of cases. International orders may be subject to import duties, taxes or handling fees levied by your local customs authority; these are the customer's responsibility.

Delivery Issues Please double-check your delivery address at checkout, as parcels cannot be redirected once dispatched. If your order hasn't arrived within the estimated window, contact us at support@belgrevelondon.co.uk and we'll chase the carrier on your behalf. Parcels confirmed lost in transit are replaced or refunded — your choice.

Destinations We Can't Serve We're currently unable to deliver to Russia, Belarus, Cuba, Iran, North Korea or Syria due to carrier and payment restrictions.